Refund policy
We offer a 30-day return policy. You have 30 days from receiving your item to request a return.
Eligibility:
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Item must be unused, in original condition, with tags and packaging.
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Proof of purchase is required.
How to Return:
Contact us at cksocietymy@gmail.com to request a return. Approved returns must be sent to:
Lot 970 Kampung Jaya, Jalan Tengku Mohd Ma'asum, 15150 Kota Bharu, Kelantan, Malaysia.
Once accepted, we will provide return instructions and a shipping label. Items sent without approval will not be accepted.
Non-Returnable Items:
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Sale items, gift cards, perishable goods, custom or personal care items, hazardous materials.
Refunds:
After inspection, approved refunds will be issued to your original payment method within 10 business days. If you don’t receive your refund within 15 days, contact us at cksocietymy@gmail.com.